Good location, easy access to Reforma and Polanco neighborhood. We loved the decor and the price was reasonable. We were disappointed by the breakfast buffett; execution could be better. Attention to detail could be better in regards to taking care of room needs after arrival (repairs, number of towels, clean vanity).
Personnel was courteous. When we registered, we felt some pressure from Bell Boy to carry our luggage to our room and keep the keys to get a tip although we said we were fine.